Testimonials

Excellent staff and very empathetic offering honest services! They will not give you procedures unless they think they are necessary! Highly recommend

routine check. no problems. treated courteously.

Terrific experience. Front desk was friendly and efficient. Called back on time. Dr Mortensen is very intelligent, knowledgeable, friendly and I trust him completely. We are so fortunate to have him in Reno. Checking out was a breeze. You can just tell everyone is on the same page for superior patient care and pleasant experience.

Dr Mortensen is a good listener and explains your condition in a manner that is easy to understand. No long waits in the reception area or the examine room.

Great.

I had nearly No Wait time ,& barely got settled in the room, before the Dr. came in froze few spots,removed one & I was out the door in no time!!

Dr. Mortensen and staff were amazing!!!

In and out on time very personal good experience

Great visit ever time, very professional but makes you feel very comfortable. I do recommend to all my friends and family.

Kyle is AMAZING! First visit to this clinic and hands down! Thank you, Kyle, you are very knowledgeable in your field. After going to multiple specialists in the related field for the past two years, you are the only one who knew right away what I have been fighting with. I look forward to being your new patient, so please don’t leave me now. Lol!

Wonderful, he is always very king and caring.

He is a great Doctor. Got rid of my cancer

Kyle is very friendly and thorough. The office staff is welcoming and I enjoy the music that they play!

Very personable, answered my questions and made me feel at ease.

Always great with Kyle!! He is always very thorough!

Great and clear understanding of my procedure coming up

Kyle was professional, friendly and willing to answer all of my questions. The team at Integrated Dermatology were efficient and friendly. So much so, that my check in and appointment time were right on schedule. These days that’s a small miracle. Website was graphically great but not as intuitively functional for filling out online forms. Overall great experience.

Kyle is consistently professional, reassuring, honest and friendly.

Always kind and quick

He’s very professional and has you in and out quickly.

Very friendly office staff. Every aspect of the appointment was a good experience- from booking , completing the paperwork in advance, the office environment, the medical assistant and Mr. Kyle Machynia.

Total experience was top notch.

Excellent service as usual. Kyle is very thorough.

From the front desk up to the exam room, everyone is great! Kyle is easy to work with and cool. Listens to you and gives you enough information regarding the treatment you get. Easy recommend to anyone.

I have recommended Kyle to many of my patients ( I work in a pharmacy) they have been quite satisfied as well.

Dr Mortenson is great !!

Always Excellent!

The members of the office are caring and work well as a team. Dr has gone far and beyond what is necessary to help his patients.

Always great

This clinic is one of the most satisfying ones I have been to. The staff is friendly, calm and competent. The interior decor is better than many of the places I go to and Dr. Mortensen is kind and efficient. I didn't have to wait more than a few minutes for the whole experience. Thank you.

Prompt, personable and detailed.

Excellent. Kyle takes time with you and explains what he's doing and what he sees. Very efficient and personable.

Very courteous and professional. Nice facilities. Very efficient procedure with no issues afterwards.

Dr. Mortenson is personal and real, performs difficult surgical tasks professionally and is informed about all the dermatology questions which may come up in my exams. I trust him!

I'm in a wheelchair. And my husband has to help me. He was very nice and helpful. And so was the rest of the staff. He look over everywhere I ask him to look at. And let me put my input.

Dr. Mortensen explained my upcoming procedure well. The staff was friendly, efficient and considerate. It was a very comfortable experience

Good exam. Answered my questions.

He’s amazing. He discovered a melanoma on my arm. It was the size of an ink spot. His office is professional and everyone is so caring.

Dr Mortensen in my opinion is a very good dermatologist, it took very good care of me. I would still be using him except I have moved to Florida. I highly recommend Dr Mortensen for all your dermatology needs.

I have been a patient of Dr. M for five years. PA Kyle has also been my provider for annual appointment exams. The service of this clinic and support staff exceeds expectations for medical and cosmetic needs. It is easy to make appts. and rarely any waiting time once I arrive. I have confidence I will always be well taken care of.

Dr. Mortensen was courteous, very professional, down to earth and very uplifting.

Dr. M. is a great dermatologist--always prompt, cheerful, and knowledgeable. No matter what concern I bring to him, he always takes care of it. I have confidence in his medical expertise, plus he is simply a decent human being.

No better Dermatologist in Reno than Dr. Mortensen.

He and the staff are always positive and provide a great experience.

Very good experience and excellent results.

It's more like a reunion than a doctor visit. Great time.

Always friendly and kind to me have been coming many years

Mr. Machynia did a full scan and was very thorough. He was very expedient also.

Always a pleasure to be checked by Dr. Mortensen - he understands my concerns and has helped me so much - I trust what he tells me and he is so easy to talk too . The ladies in reception are awesome also - and the nurses .

.

Always prompt, friendly and helpful

Kyle is wonderful!

Very good service

Very personable

Dr. Mortensen has an outstanding moral compass and knows his craft well!

Good

Clear, concise, friendly and personable. Engenders confidence and professionalism.

Great experience, very professional and friendly

He did a good job of explaining

Great office and providers!

Very pleasant and informative.

Great to work with and Answerd all my questions

If every doctor had the knowledge and compassion that Dr M has, we would all be in better care.

Great

On time and complete.

Nice, easy, and made me feel comfortable.

Always promptly and thoroughly well taken care of in. A dignified manner over the last few years

Very good. Staff very friendly.

My visit to Dr. Mortensen was most satisfying. The staff were efficient and professional. Dr. Mortensen provided exceptional service and advice. I would not hesitate to recommend Integrated Dermatology to anyone requiring their services.

Very professional.

Kyle is great - very professional and at the same time very caring.

Professional.

Good.

She’s ALWAYS very professional and kind. Love my results

Kyle is always, fast, friendly and thorough.

I absolutely love every one in that office . So nice and friendly and I love my DR . Friendly, professional and thorough

Kyle is very patient and thorough as well as pleasant. Medical visits can be intimidating but he puts you at ease.

Dr. Mortensen is always welcoming, caring, efficient and reassuring. I know I'm in good hands.

Surgery is seldom easy but Dr. Mortensen makes the experience one that enables me to relax knowing that the outcome will be excellent and the process will be almost pain free! !

What a wonderful staff who greets the patients like family.Dr. Mortensen is excellent to his patient demonstrating care and concern.

It's always a pleasure to work with Kyle. He's fast and efficient but still personable, and always has time to explain what's going on. Additionally, the entire staff -- from reception to medical assistants -- is simply excellent; always friendly and effective.

You can't find a smarter or better physician than Dr. Mortensen. He's also a great guy who provides outstanding patient care.

Molly was great!!

The staff is very welcoming, on time and listens to concerns.

I can't speak highly enough of Dr.Mortensen. The entire experience, from the moment I walked in, was fantastic. The staff was friendly and efficient, and Dr.Mortensen was not only knowledgeable but also took the time to address all my questions and concerns. Also, Dr. Mortensen was such a super sweet human. We just moved to Reno needed to find a dermatologist. I’ve been going to a dermatologist for over 20 years, Dr. Mortensen is the Best Dermatologist I’ve ever seen. I would highly recommend him.

I've been a patient of Dr. Mortensen for about 3 or 4 years. Every visit is a positive experience. Dr. Mortensen is easy to talk to and is very good with me. The front office and the assistants are friendly and kind and well. I highly recommend this office for your dermatology needs.

Always great and very carrying.

Office staff very nice and friendly. Love Dr. Mortensen.

Love, love, LOVE this practice! And that I think they enjoy practicing on me too! ❤️

Good

always a proficient visit, everything always runs smooth, staff is so friendly and dr mortenson is very thorough and personable

The office staff and medical assistants are friendly and kind. Kyle is always thorough and ready to address any of my concerns.

Addressed my concerns adequately

I ended up getting a rash the majority on my body and had no idea why. I tried everything over the counter including oatmeal baths to changing my laundry soap and new bed sheets and nothing worked. I couldn’t take it any longer and went to Renown Urgent Care one weekend and was given a steroid pill. It worked for a day then my rash was back. I went to my primary doctor and she thought I had strep. I was given a steroid shot and said if that doesn’t work we will get you in to see a dermatologist. I waited for days for a referral and couldn’t take it any longer. I had to be proactive because it was starting to affect my quality of life and my stress level was very high. That is when I found Kyle Machynia, PA. He knew within one minute of seeing me, I had eczema. I was shocked! I had never been diagnosed with eczema before in my 41 years and you would think your primary doctor would mention this since it’s so common in people. I was impressed! He even had a UNR student shadowing him and I thought that was wonderful. And the UNR student even knew within a minute it was eczema as well. I was given a prescription of cream to help and it worked immediately. He even recommended an over the counter moisturizing cream to replace my current lotion. I cannot thank you enough and will be recommending your team to everyone.

Dr Mortensen and staff very friendly and thorough. All concerns were checked and follow up scheduled.

As a new patient, I was so impressed with the friendly staff all around! Tammy at the front desk greeted me so nicely and got me checked in quickly. I saw Kyle Machynia, PA. He is fantastic! Extremely nice, made you feel comfortable and brought a calm experience at the office. He is very thorough and very knowledgeable. And with that, you just don’t see anymore. He had diagnosed me with eczema (a little flare-up). I had no idea I had eczema, and it all makes sense now. I am extremely grateful to him and his staff and will be a patient for life. I will be recommending this practice to friends and family.

Pleasant staff, no hassle, friendly. Remembers your name. Dr Kyle is very thorough, professional & thoughtful. Thanks for a pleasant experience

What a great office! The staff are friendly, knowledgeable and very helpful. Kyle was very nice and recommended a new prescription for my condition. I had not seen a dermatologist in nearly 15 years and was very pleased to hear there were new medications available that are more effective for my condition. I am very glad I went to see Kyle and will recommend this office to family and friends!

Never in a hurry, knowledgable, and empathy. What else is their?

Dr. Mortensen is the absolute best derm doc! Very knowledgeable and professional with a great sense of humor! And all the office staff are equally wonderful. Highly recommend this practice to anyone in need.

Dr. Mortenson is the best. He is very thoughtful and thorough. I had about 20 spots treated with nitrogen and 3 biopsies done on my recent visit. He handled it all expertly and with great care. He always takes the time to make sure that I’m doing ok during the treatments. I highly recommend him to anyone who needs dermatology care. Also, I want to recognize Chi, their relatively new med tech. She was so friendly and while still learning the practice’s treatment protocols, she did an outstanding job assisting with my treatments. Thank you Chi.

Dr. Mortenson and his staff are friendly, kind and sensitive. I just moved back to California and I still came back to see Dr. Mortenson and his team to address my dermatology issues. Today, it is rare to find caring, knowledgeable physicians .

Mr. Kyle Machynia, has been seen me for about approximately five years know for my hand eczema. It is with great pleasure that he has continued to work with my hand eczema and is now under control. I am so grateful for his continued dedication and support. This is why I continue to see Kyle.

Kyle is a very thoughtful, caring individual. He strives to work efficiently and carefully. He is thorough and concise so I do not have to return except for once each 6 months to keep up with my treatment for "pre-cancerous" skin issues which randomly show up. I enjoy his personal approach to treatment and trust his judgement. He is also a good conversationalist, and mentions things of interest to me during our short visits.

Kyle is professional and funny all at once. He knows how to make you feel comfortable and brings a calm experience at the office.

Kyle is a real caring person and really want to help you deal wil what you you came in with !

Awesome! I am a new patient and I felt very welcome and recieved excellent care.

First, as a new patient, I was so impressed with the friendly staff! Dr. Mortensen was so thorough and knowledgeable. My follow-up visit was the same. Very professional and interested staff, and the doctor examined all the various issues --which are finally getting resolved after years of other treatments being ineffective! I highly recommend this practice. You won't be disappointed. Thanks, Dr. Mortensen - you and your staff are first rate!!

Kyle is always professional, fun to talk to, and good at what he does. Highly recommend!

Kyle was quick and thorough but not rushed. His expertise was great. I would recommend him to anyone.

I wouldn't go anywhere else. The team is very helpful and professional. Kyle always takes care of my skin concerns and needs.

Throughout the examination all personnel were extremely thorough and very professional. Office staff were very friendly and helpful. Highly recommend the practice!

Very knowledgeable, I highly recommend everyone at integrated dermatology. The staff were so nice and the office is a great location for South Reno.

Very nice and knowledgeable staff, I got in quickly and my medical issue was taken care of. Thank you

Very professional on time and thorough

On Time, efficient, effective, knowledgeable, caring, supportive. I don't know what other practices are like but I find it hard to imagine any could be better than these folks.

Staff is kind and genuine. Dr is thoughtful and very thorough. Having someone who listens and works to help you with skin issues is great.

Professional, punctual appointment, very thorough. Would recommend this practice to all. Thank you,

Professional staff, great service, low waiting times, Dr took care of what I needed to get done. Thank you Dr. William & Staff for the excellent service.

Mr. Kyle explained everything he was looking at and why. He froze a few things and took a biopsy to be sure. They were all very nice for early morning. Can't wait to see them again next year

The staff is very professional, Dr. Mortensen sees you on time and his care is exceptional. Highly recommended.

I found Mr Kyle to be very personable and knowledgeable. He put me at ease and I felt very comfortable with him. Would highly recommend him.

Everyone in the office is very professional and nice. Dr Mortensen takes the time with his patients. I never felt like he was rushing to get me in and get me out. I would recommend him to everyone.

Professional, friendly and efficient

Great staff, clean and inviting office. Dr Mortenson has been treating my husband and I since he began his practice. Compassionate, professional and very competent as a physician.

Dr. M and his staff set the bar for others to aspire to!

I always have a great experience ☺️

Thorough with good explanation and easy to talk with.

Always good experience!

Kyle is a great person. I really like him!!

Excellent physician. Problem solved a difficult skin concern.

Dr. Mortensen and his entire staff are thoughtful and caring. Dr. Mortensen spends time with his patients and never appears rushed. He is the best dermatologist I have ever been to and cured a terrible rash on my abdomen that my Newport Beach dermatologist was never able to resolve. I feel so fortunate to have Dr. Mortensen as my dermatologist.

I had many of my questions answered and my conditions explained. Very though and professional. I would highly recommend to anyone in need of their services

Dr. Mortensen and staff were very helpful and provided the best information to assist me with my situation. Dr. Mortensen was very engaged and had such a great personality. I would recommend Dr. Mortensen in a heartbeat.

Dr. Mortensen has figured out issues 2 other practices could not. He is also very personable and precessional.

I was very impressed . The appointment was right on time. Everyone was professional and informative and friendly! I'm very glad I found this practice and look forward to future appointments.

Dr. Mortensen is a 'True Professional' and most couteous. His staff are extremely dedicated to providing the best, most couteous service to his patients. The service provided by Dr. Mortensen and his office is second to none!

I look forward to my annual exam each year, they take good care of me and I'm grateful. Thank you Nikki

From the moment you enter the facility until your appointment is complete, you experience the way a medical office should be run. Friendly, informative, talented professionals who work very hard to provide quality experience. Dr Mortensen approaches the patient with a down home and relatable interaction that immediately places a patient at ease. He is skilled and performs procedures with the greatest care and patient comfort in mind. He has surrounded himself with an outstanding staff that go the extra mile to make a patient's visit as easy and as comfortable as possible. On my scorecard they get a 15 on a 10 scale!

Dr. Mortensen is personal, professional & pays attention to his patients as well as his staff. I would recommend him to anyone who needs a dermatologist!

It was a pleasant experience. Dr. Mortensen is sociable and I enjoyed a short visit while he examined my skin. I didn't have to wait in the waiting room very long, and my exam was very simple and easy. A very quick and pleasant experience.

Another excellent visit! Dr. Mortensen is very thorough and professional. The staff as always is very friendly and helpful.

Dr l. Mortensen and staff are the absolute best!! Kind, caring, professional!! I refer them to anyone looking for a dermatologist!!!

Dr Mortenson always seems to remember me personally. As a physician , he is knowledgeable and professional as well as thoughtful.

I've been a previous patient of Dr. Mortensen but have not been back for about three years. I was welcomed in the clinic as if I was just there yesterday. Everyone was very friendly and professional especially Dr. Mortensen.

He was very professional and thorough.

First, I have to comment on how friendly and welcoming the entire staff was. I immediately felt comfortable. Dr. Mortensen was delightful, and made the treatment less painful with his banter! It was a great experience!

New patient. I felt that Dr. Mortensen was genuinely concerned about my issues and formulated a plan for me.

Professional, courteous, and friendly.

Dr. Mortensen is very kind and knowledgeable! He quickly froze a precancerous spot on my arm, and called the rest of my skin amazing! At 80 that is great to hear! Thank you!

Excellent

I appreciate the staff and Dr Mortenson’s efficient and professionalism that always shows, from check in they checkout.

Dr Mortensen Answered and took care of any issues and question I had

Dr. Mortensen is very knowledgeable. He is always cheerful and friendly.

Excellent experience, as usual. Dr. Mortensen and staff are the best. I’ve been going there for years and feel that they value me as a patient.

Excellent appointment. He found a bit of cancer

Always nice to see Kyle. This time I saw Dr Mortenson and everything was good. It was nice to see the check in staff, always so nice and pleasant. Thank you

Love how Kyle handles my husband's care. He is courteous, respectful, and caring.

Everyone from the front desk to the doctors are professional, friendly, courteous and helpful.

Very efficient process...from check in to exam to exit...thank you...

As usual, he does a great job

No waiting and explained procedure and very friendly

Fast, complete, friendly, answered my questions thoroughly. Not done yet...

Doctor and staff were very efficient and friendly

Always great! Listens, cares, no funky stuff!

As always a pleasure to be with Dr. Mortensen. He and his assistants always make my visits a pleasure to come to.

Professional

A very excellent office Dr. was outstanding my first time will be back.

I have been a patient of Mr. Kyle for 4 years and I am very happy with him. Mr. Kyle is always very pleasant and takes his time with me. Everyone in the office are very welcoming and easy to talk with. Very mich appreciated all the way around.

Appointment was on time. Dr. Mortensen never rushed me, was thorough, and I was able to ask all of my questions.

Very caring and explanation for issues

Grateful

Friendly and professional

Thorough, personable, excellent care! Couldn't ask for more.

Friendly. Efficient. Wonderful.

Was seen very fast on short notice and was given great attention and care.

everything went well

Through exam. All staff very welcoming

Always thorough and pleasant.

Great experience

Excellent and professional care. No wait time and questions answered.

Always a pleasure

Convenient appointment time. Called me into exam area 3 minutes before my appointment. Listened to my concerns. Gave thorough exam. Friendly and made suggestions. Even laughed at my stupid jokes. That's six-star service on a five star scale. Thank you!

The one doctor I enjoy seeing. Very personable and efficient. In and out before you know it. The whole office staff is fantastic as well.

Love working with Kyle. Very patient and answers all my questions.

Kyle gave me an injection and recommended NAC. It is less than a week. My arms are clearing up. I am optimistic that he has found a cure! I’ve been seeing 4-5 different dermatologists for past 7 years. Hopefully I found the one! Thank you !

Timely, good exam, got it done

Awesome staff and Dr. Recommended by my family to go see, very well pleased.

very professional, and friendly

Always listens and addresses every concern that I have! I never feel talked down to by Dr. Mortensen - seemingly very kind and down to earth.

From the moment I walked in the door, I felt welcomed & valued. As a new patient, Dr. Mortensen listened to my concerns, addressed the issues I was experiencing and reassured me follow up appointments as necessary, on my timeline. I appreciated his care and interest in my life.

very good

Timely and efficient.

Very good.

Kyle and the rest of the staff are great and I received great and effective treatment of the highest caliber.

Thorough exam

Great appointment! Really like my doctor!

Efficient and responsive to my concerns.

Dr. Mortenson really cares about his patients and take the time to know them

Always professional and thorough in his investigations. Timely visits add a great support staff.

Very professional, would totally recommend him.

Working with Mr. Machynia is always a pleasure. He's both personable and professional. Highly recommended health care provider. The entire staff at Integrated Dermatology is just superb. Everyone is friendly, upbeat, and professional. Special thanks to the reception/check-in people and to Kyle's medical assistant. Outstanding.

Great care! Friendly staff.

Thorough, but doesn't offer solution for all imperfections.

Wonderful!! As always!

Very professional.

Very informative, professional and kind provider

No waiting. Quick quality exam from Dr. Mortensen. Great experience.

Very profession and the office staff was great.

Complete and quick

Everyone is so friendly and helpful in the office.

excellent as always

Excellent

He was very knowledgeable and thorough.

Great

Every thing went smoothly as usual

Everyone was very nice. Not a long wait. Very organized.

Very courteous and professional

I like that I am not kept waiting for my appointments, and the courteous professional staff. Dr. Mortensen is a good listener, and doesn’t make me feel rushed.

No required long wait. Fast response by assistant and doctor.

Had my annual skin exam yesterday with Dr. Mortensen. He was very thorough and found what may be a spot on my arm that needed to be sent to pathology to check to see if it is a cancer. He was very skilled as he removed the small spot. Dr. Mortensen also found a few spots that needed to be frozen. I was pleased with the way my appointment went, and appreciated the nurse who helped me get an appointment for next year. The people at Integrated Dermatology are caring professionals, and I thank them for that.

Purpose served!

Great!!!

New referral doctor. Doctor was about 25 late but was straight to the point and got a biopsy immediately

I had a new Mol and Kyle got me in right away. He is very professional and considered.

Kyle was polite and thorough.

Love this office

Very welcoming. Pleasant staff. Dr. was very good at communicating and making me feel comfortable.

Thorough and pleasant and gave helpful feedback and information.

First visit as a new patient went very well

Kyle was very professional, informative of what he was doing and friendly. I enjoyed chatting with him while he froze a few pre-cancerous moles off my ears and head.

Great visit. Thanks again, John

Dr. Mortensen is the best dermatologist in the west. He really takes time with his patients to understand their concerns. I am so fortunate to have him as my dermatologist.

It was an overall great experience.

I have been seeing Kyle for over a year now . He is professional yet adds the personal touch to ask about how you are doing and what they are doing is working . The front staff is very friendly and courteous . Thanks Team Keith Trimble

Respectful and I got what I came for. I like Dr Mortensen

good

He and his staff are excellent

EXCELLENT

Timely, professional and quick.

This guy is awesome! Always detailed and fast and always makes me feel comfortable.

Kyle is always so nice. Even when you’re not having the best day, he still manages to make you smile.

Dr. Mortenson was so knowledgeable and warm, and really good with kids. Staff was wonderful also!

Wonderful staff

Peaceful and relaxing; sublime.

good

Smooth check in, intake & Dr was all right on time. Dr Mortensen is personable, efficient and professional. He is also a very good listener and takes time to answer questions!

Kyle is awesome!

Staff and Dr. Mortensen always friendly and professional. Thorough in examination always.

Dr. Mortensen is always friendly and welcoming at each visit. He is thorough at check ups and fast with treatment. I had to have Mohs surgery a few months ago on my nose. He explained what he was doing and what I could expect. My scar is very minimal. No one ever notices it. I would recommend him to anyone who needs a Dermatologist especially if they fight skin cancer.

I have never seen a happier, friendlier or more helpful office staff which reflects the care and mindset of this practice.

Gave valuable information enabling me to make the best health care choice quickly.

Dr Mortensen is awesome. He treats me respectfully and does a great job.

I have worked in the medical field for years. The office employees were superb. The physician well prepared. He had a great bedside manner and great knowledge regarding the skin. It was a great experience!

My experience was great with the office. Every one was very kind and professional. I really liked Dr. Mortensen and felt like he was easy to talk to. I would recommend this practice to anyone who asked.

Nicely done!

Very courteous, explained what was being done.

Always great. Staff are extremely gracious and efficient.

A huge amount of work done in a very short time for the initial visit.

I was so impressed with Dr Mortensen and his staff. They took exceptional care of my elderly father. I would highly recommend this Doctor!

Always appreciate the great service !!

I always appreciate Dr. Mortensen and staff for their care.

Very professional!

Enjoyable annual visit

Always a great experience!

Thorough mole check, very clear and concise with the review… I’m impressed and will be returning once a year as suggested. I strongly appreciate a doctors office that operates like this one. Very professional and comforting

Concerns were alleviated about a mole

They were on time, very friendly atmosphere.

Wonderful experience. from the moment I walked in the door til I walked out I felt welcome. More like a friend than a people to be treated. Can not say enough good things about the service. Thank you, and do not change.

Dr Mortensen Is continually attentive to what I think the issues and and make sure to address them as he does his routine check up

Friendly and thorough

Excellent all around

Front desk personnel were efficient and kind. Submitting on-line registration prior to appointment was helpful and expedited check-in. I was impressed that I was called by MA soon after check-in appointment time and was seen by the doctor promptly. Thank you to Dr. Mortensen and staff personnel.

Kyle is great Professional and has a good sense of humor. Always a good experience.

Great

The visit was excellent. Check-in was easy. Was promptly seen. Treatment was done quickly and explained well. I was told I would be notified of the biopsy results as soon as they came in. Further treatment would be decided based on biopsy results.

Very Good

Got right in. Nurse and Dr were pleasant.

Staff and doctor are always friendly and professional.

My experiences : Dr M is always on time and doesn't keep us waiting. He is friendly, professional and listens to me. Besides treating the issue at hand, he checks to ascertain if there is any other problems.

Dr. Kyle and his staff are absolutely wonderful and welcoming!!! I recently went in for a facial, and left with my skin glowing. The products used were top notch as well, and she educated me on how to care for my skin afterwards. Thank you!!

Excellent

As always, attention to detail and friendly.

As always, Kyle and the entire staff are warm, welcoming, friendly, and knowledgeable, making every visit a pleasurable experience! Thank you all for being awesome! :-)

On time and thorough, although very quick. Would recommend.

lot's of fun.

My annual check up appointment was pleasant and efficient.

Very efficient. Pleasant experience! At least as nice as having one’s skin frozen can possibly be

Very professional

I had several areas treated and they are all healing nicely

I have never been in a doctor's off where I felt more comfortable, well-treated, and relaxed. The office staff were extremely kind to me, and they tried to make me feel at home. Dr. Mortensen gave me the best check-up of my skin problems I've ever had, and treatments were quick and painless. I'm a vet and the VA was unable to get me in. Since I'm 100% disabled, I was offered treatment outside the VA. I'm really glad I chose to do that. I have PTSD, and agoraphobia, so I hate leaving home. But I'm glad I bit the bullet and went to see Dr. Mortensen. Very glad, indeed. William Roddy

I very much trust Dr. Mortensen with his knowledge and honesty.

Most skin issues were resolved

Problem taken care of in a professional matter. Kyle is wonderful

Excellent care and friendly staff.

Very professional.

Always a pleasure to be frosted by the best

Kyle is great!

As always, the staff is friendly and helpful. Kyle always addresses concerns directly and communicates treatment plan, thoroughly.

Dr. Mortensen is very knowledgeable and professional! His staff is also very helpful and is great!

Great “bedside manner”. Thorough and informative. Friendly

Great desk personnel. Dr. was attentive to my concerns. Procedure was fast, no discomfort.

Best customer service, everyone friendly

Excellent team and practitioner. Thorough and patient with questions.

He was very friendly and helpful and caring

The team is always super nice and I've always felt very comfortable with Kyle.

Kyle is really nice and thorough but I waited almost 30 minutes before being seen. His Medical Assistant left the room in middle of my checkup.

I love the people there. From check in to seeing Mr. Kyle or Dr. M.

Does a great job every time

Efficient, friendly, what more can I say. Wonderful experience.

Amazing team! Some skin problems are hard to treat but the doctors here offer modern medicines to manage the problems. Doctor's assistant and reception staff are awesome. II got so much help! Thanks a lot!

Kyle is the best

Dr. Mortensen and his staff provide excellent and timely treatment. I highly recommend them.

routine check. quick, and efficiently accomplished.

Very efficient practice from the front office to the exam.

Everyone is friendly and professional

Always a pleasure to see Dr. Mortensen. He’s the best.

good doc and quick service. seems very knowledgeable.. I would recommend.

Friendly and courteous.

Dr. Mortensen was thorough in looking over my skin which last year was much worse, at least he had to burn a lot of things off. I pointed out my thumbnail and said I have had this problem since 2013 when I had my hails done and the person who did them pulled out a tool from a very full jar of tools, and I can't get rid of what ever it was, and my insurance wouldn't pay for the medicine to get rid of it. I have been soaking my thumb in vinegar and on many nights putting Vaseline on it and putting a sock over my hand to help get rid of what ever it is. The doctor gave me a sample to try to get rid of it. I hope it is enough to get rid of this unsightly mess. It does look like it is getting better. Dr. Mortensen and his assistant were very polite and kind.

Mr. Machynia and his associates were very friendly, professional and thorough in the service they provided during my visit. They answered all of my questions and were very patient. I felt very comfortable and relaxed. The front desk was also very friendly and considerate. They were professional and considerate of our needs. It was very much appreciated.

The crew at this office show just how every visit should be by providing quality care with professional surrounding and minimal pain on procedures They are the best.

As usual Kyle does a great job. I see him every three to four months

What can I say other than this Dr and his team are absolutely amazing in every way. I wish all dr offices were the same. They care about their patience. I will never go anywhere else for my skin care. Thank you so much to you and your staff!! Jeri borges

Checked and took care of all unwanted skin tags

Kyle is always the best. He works with me and is patient with me and answers all my questions. He's never rushed me out of the office and I feel quite comfortable and confident with his services.

Dr. Mortensen and his staff are always very professional, efficient and kind. The office is immaculately clean. I appreciate the doctor's thoroughness. I know that I am in good hands when I am in this office. Thank you!

It was great, everyone is so nice

Friendly, professional,

Very good as always

Great as always, very friendly & get in & out right away. The front end staff is awesome!

Was seen on time and professional. Clean atmosphere

Very knowledgeable, thorough and friendly.

Always accurate with treatments and diagnosis. Also, professional and concerned demeanor.

First time to see Doctor. Has professional, knowledge and personal. Made me feel very comfortable.

Excellent work as usual.

Kyle is very thorough and personable.

I came in for a yearly check. Dr. Mortensen does a thorough exam and addresses any issues.

Very friendly & thorough!

Straight forward, professional, personable and engaging. You'll leave feeling confident, even though he rarely lets you go without a freeze 'zing' somewhere on your person.:)

Simple and easy! Essentially no waiting, the examination went smoothly and out quickly to get on with the day. Also, very nice and accommodating folks. Back next year!

Your office is very friendly and experienced. The check in process and updating of personal information was very efficient My visit with Kyle was exactly what I expected. He is friendly and does a through exam of your skin. He explains what he is doing and why.

Satisfied with diagnosis and care plan was made!

Excellent diagnostician and practitioner. Very friendly helpful office staff.

As always, it was a quick and easy visit. Kyle is amazing!

Almost no waiting. Dr Mortensen cheerful and efficient as always. And the scheduling office is easily the best in Reno, returning calls quickly and always accommodating. Maybe establish an intern program for other medical offices in Reno.

No waiting, very prompt, thorough and gave plenty of opportunity for questions or concerns. Professional and to the point.

Super fast, and courteous.

Fast efficient and through

Very prompt and professional, I was in and out quickly without feeling rushed.

Awesome Dr. And staff

Short wait, listened to concerns and got me out of there promptly. Nice staff too.

Dr. Mortensen is such a gift and blessing to have as my doctor!

Dr Mortenson is thoughtful and sensitive and remembers something personal about the patient. He is thorough and explains what he is doing. He is knowledgeable and discusses the evidence for treatment.

Great as expected.

Excellent

Very pleasant and I look Forward to my appointments. Kyle understands my situation And takes good care of me very pleased

Kyle is always great to help keep me healthy

All issues were fixed!!!

Dr. Mortensen is very professional, thorough, friendly and kind. You can't find a better physician than him. He makes an office visit with him a pleasant experience every time.

My eczema is gone. I am very happy, because I have been to other dermatologists who have not helped me with this problem by prescribing Dupixent, as Dr. Mortenson did. M.M.

Always have a good experience. The women at front desk are pleasant and helpful. His nurse was great. Dr Mortensen is always very good on letting you know what he is doing.

Very timely with great interaction

Excellent as always

Kyle and his team were amazing to work with. I’ve been trying with several different dermatologists to get help, and I finally felt heard and taken care of with Kyle!

The doctor and his assistant were very courteous, efficient and prompt in the examination.

Very friendly staff

Kyle was awesome and the staff was amazing.

Kyle and Stacey were patient and caring with assessments and procedure.

Friendly, very observant, genuine concern for his patients, thorough, and knowledgeable would highly recommend to other people. Very satisfied patient.

Kyle is Great!

I wish I'd gone to Dr. M. years ago instead of wasting my time on others.

Nice, easy to talk to, friendly, and good feedback

Very friendly and professional

Exam, liquid nitrogen treatment

Very nice doctor and staff

Tazha is amazing and I always get the best treatment from her. Cannot recommend her enough!

On time and always professional

Excellent from start to finish. Made me feel comfortable and told me every step of the way what he was doing.

Very friendly environment

Very good, Right on time!

Thank you for your time today!

All of the staff is professional & friendly. A very cheerful office. Dr. Kyle is direct & honest but also compassionate. This office is impressive on all levels.

I had a great experience with Dr. Mortensen. He was quick and thorough with a professional style. Thanks for the great service!

Very quick and friendly.

quick painless and pleasant as usual

He addresses issues clearly and honestly! Office staff is very considerate, friendly, and assist well with answering questions.

everything from check-in and evaluation was done well and with care.

Kyle made me feel comfort With an uncomfortable situation. Always a good staff and Doctors.

Having to have a lump removed

Very professional

Very positive! Kyle is professional. He listens to my concerns and is always friendly and personable

I have always been treated great from everyone there . I live out of town and have had to reschedule appointments, they have worked with me , Kyle is great always let's me know what he sees and we discuss options just great people

Really felt appreciated, and valued as a patient.

Short wait times and professional doctors

Very patient and understanding with my son who has Autism.

Very professional staff, Dr. Is friendly professional knowledgeable, quick visit. Always a good experience.

All very pleasant.

Professional and listens to your concerns! Dr. Mortensen is great to work with. Cheryl

Very professional and office girls are the best

It was fast. Staff was welcoming and polite. Treated me with respect. Clean facility.

Was seen by Dr. Mortensen at my appointment time. Dr. Mortensen is very friendly and very professional. The staff is highly professional and very pleasant and friendly.

every one is very welcoming

Great as usual always recommend your practice.

SAME AS EVERY TIME WE VISIT THIS PROVIDER: G R E A T !!! (REVIEW OUR PREVIOUS EXPERIENCES)

Professional friendly and kind

Friendly , short wait and nice staff

Excellent care, as always!

Great

Friendly and professional

Thank you. I appreciate your willingness to answer all my questions.

Dŕ. Mortensen was ɓoth friendly and knowledgeable. He quickly qdiagnosed a benign condition that had baffled my former dermatologist for almost a year.

Normal. How do you answer this question.

As usual Kyle was a consummate professional while actively engaging in friendly and informed conversation about various skin issues. He is a go to guy for Dermatology concerns.

Great staff and Dr. Mortensen was very professional. He knocked out my problem.

Efficient. Friendly.

Same as last time

Very professional. Wonderful care ..thank you. & staff great too!

Dr Mortensen is so friendly. He explains everything. I would highly recommend him.

Great visit and quick response

Always a good experience. Everyone friendly

Absolutely wonderful care, concern, patience, and knowledge with a great dash of humor!

The staff was EXTREMELY friendly and made me feel so welcome! I felt so at ease, listened to, and cared about as a patient. The staff was so warm from the moment I walked in to the moment I left. It was an incredibly nice experience!

The office staff was so helpful. Kyle was very professional. He was friendly and made the experience very pleasant.

Dr. M is absolutely amazing. The visit was for my 5 year old daughter and he is very kid friendly. Made my daughter feel very comfortable. I would recommend 100 times over!

Staff was very kind and informative. They were sensitive to Opal’s situation and handled everything perfectly

The doctor provided great information regarding moving forward with treating my condition.

Very good visit. Dr. Mortensen was very thorough and helped me with the issue I had.

I was treated very well, all my questions were answered.

Thorough and efficient

Dr M is awesome! He listened to all our concerns and offered plenty of advice with his treatment. The whole office is open and friendly. We were welcomed immediately with big smiles and made to feel like we're family. This is the one doctor's office we look forward to visiting every year.

As always he entire staff is up-beat and more than willing to help.

Dr. Mortensen has been my doctor for a few years,always very Attentive and polite,so are all his staff.

As usual, Kyle was efficient and informative.

Dr.Mortensen & his staff are amazing. They're not only friendly, patient & professional, but I feel comfortable & look forward to my appointments. If I have any issues at all, the staff gets right in for an appointment.

Kyle has a great personality to match his professional expertise. I always feel that I've learned a bit more about my skin and its care as a result of a visit w Kyle.

Friendly, thorough, professional.

Dr M. was very personable. Made me feel comfortable and actually listened to what I had to say. He seemed caring and concerned with my issues. ii felt I could trust his recommendations. Looking forward to future visits and possibly a procedure. Thanks Doc. Karen C.

Top notch in every regard

Always pleased

Everyone is so friendly and very competant. Love this place! Ken

Excellent as usual.

good

Excellent staff. Thank you for the warm and caring service A+

Always present and fast.

pleasant experience

Very friendly and professional Very thorough Great staff

The visit went as hoped. I went in for minor skin issues on my face. Dr Mortensen was attentive, pleasant and professional. He looked, evaluated and did what was needed. The other personnel were all very friendly and made it easy to get paperwork and insurance recorded, and answered all my questions. Nice group.

Quick and efficient

Dr. Mortensen was very thorough. He took care of my areas of concern very expeditiously. I was very pleased with my appointment.

Pleasant and professional

Prompt, thorough and caring

New patient biopsy

As always the staff is very friendly while still maintaining a professional level. They call you by name even when you haven’t been in for a while. The PA is always helpful and will explain things. This office is the best!!

I was treated very well and Kyle and his nurse aid were friendly, knowledgeable, and presented many facts regarding my reasons for my visit. Kyle informed me of treatments and explained future plans as well.

Zapped more barnacles off the hull. :( Staff and doctor are very pleasant and efficient!

Quick and easy

I have nothing else but praise for Doctor Mortensen and his professional and friendly staff. I highly recommend Dr. William Mortensen. Salvatore Morabito

Kyle is always very professional and takes the time to answer all my questions. The office staff members are friendly and helpful. I am always greeted with a smile.

Dr. Mortenson is always on top of his game. He’s compassionate but also a no nonsense type of doctor. He’s knows his stuff. His knowledge and experience is extremely powerful.

Kyle is awesome and took care of problem 100%

Dr Mortenson said I was perfect. I sort of knew that.

Very nice professional and thorough exam.

I was very satisfied with the staff and Dr. Mortensen

Attended to promptly and with a caring attitude. Provided detailed information on my condition and would care. Intake staff person was wonderful - so helpful and friendly. Medical assistant was quick, kind and attentive. PA was knowledgeable and helpful. Overall, a great experience and I will return to your clinic and look forward to being a patient in this clinic's care.

It would have been a 5 but the perscription I was told would be filled for steroid cream was not processed or not sent to my CVS on Steamboat.

Very professional & thorough examination. Staff are very friendly and helpful, they take time to explain and answer any questions & concerns.

He zapped me good! Ha ha! Very friendly and caring doctor. Thank you sir!

Exceptional

Excellent

Fast, friendly, competent and complete!

they checked my back and was able to treat it.

Kyle is very personable, conducts exam with professionalism, and informs me of my choices regarding skin care

Always positive and energetic. I trust what he tells me as I have mixed connective tissue disorders.

great comfortable experience. Staff was awesome

Professional, quick, efficient

Wonderful. Just wonderful.

Very easy to talk to and very helpful.

The staff are very friendly. The appointment was right on time. Mr.Kyle Machynia was very thorogh on my annual exam. I will recomend this office to all my family and friends.

It was great. They were on time, professional, friendly and informative.

Fantastic

Everyone upbeat and friendly.

Great job. The guy actually cares. He even returns my calls. Bravo!

Great office, great people

Dr Mortensen listens and addresses my concerns. He is very personable and professional.

Friendly, listens to concerns and does professional work.

very timely, friendly, professional and thorough